Purchase Information
Reliable shopping experience
Shop with confidence online
Hexagon is committed to creating a transparent and secure shopping experience for you:
• Carefully selected natural gemstones • Offline physical stores • Authentic product presentation
Processing Time
Shipping days explanation
【In-stock jewelry pieces】
Orders will be shipped within three business days after payment is received (excluding holidays and public holidays).
Customized and modified items
Once the design is confirmed and production begins, the estimated lead time is approximately 45 working days.
The delivery date will be subject to adjustment based on the design content, and the actual delivery date will be subject to the evaluation and confirmation.
Precautions
If you have any special requirements regarding shipping time, please feel free to contact our customer service staff.
To protect the rights of both parties, please record the entire unpacking process.
Due to the delicate size of the jewelry, please handle the contents with care when unpacking.
GIFT WRAPPING
Exquisite packaging, offering the most heartfelt sentiment.
Jewelry is not just a ritual and a matter of taste, but also an unforgettable and beautiful memory.
"Each Piece of Jewelry Holds a Cherished, Unforgettable Memory."
Exquisite jewelry comes from a commitment to quality and a respect for detail.
According to professional appraisal, the gemstone retains its natural characteristics and color;
We carefully select high-quality precious metals to present the purest and most delicate aesthetic.